What information do we collect?
The information we gather falls into two categories: (1) personal information (e.g., your name, e-mail address, mailing address, etc.) that you voluntarily supply when you register, initiate transactions, or communicate with us; and (2) information collected automatically when you navigate our Site.
When we use the term “personal information” in this Policy, we are referring only to information that uniquely identifies a specific individual, such as the individual’s name, phone number, mailing address, or e-mail address.
We collect personal information from you when you place an order, fill out a form, create an account, complete a survey, enter a contest, or contact us through our Site. When ordering or registering on our Site, as appropriate, you may be asked to enter personal information such as your e-mail address or contact address and phone number. You may, however, visit our Site without providing personal information.
Much of the information we collect is compiled into aggregated statistics, such as traffic generated by visits onto various pages or the surfing habits and preferences of our audience. Aggregated information we collect may include your browser type, browser identifiers, language, plug-ins, Internet domain, and operating system; your Internet Protocol (“IP”) address (a numerical address assigned to your computer by your Internet service provider so that other computers connected to the Internet can communicate with you online) that can sometimes be used to derive your general geographic area; the site you visited before visiting our Site and the site you visit after leaving our Site; content and advertisements you view and links you click on while navigating within our Site; unique identifiers, including mobile device identification numbers, that can identify the physical location of such devices in accordance with applicable law; information collected through cookies and other similar technologies; information about your interactions with our content, such as the type of content viewed using our Site; information about your interactions with our e-mail messages, such as the links you click on and whether you open or forward a message; and standard server log information. Such aggregated information does not include any information that would specifically identify you and does not constitute “personal information” under the Policy. Such information is often used to diagnose and resolve server problems, analyze trends, and improve our products, services, and offerings. As such, we may disclose aggregated information or other similar data and metrics to third parties as we see fit.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s system to recognize your browser and capture and remember certain information
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.
How do we use your information?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience– your information helps us to better respond to your individual needs
- To improve our Site– we continually strive to improve our website offerings based on the information and feedback we receive from you
- To improve customer service– your information helps us to more effectively respond to your customer service requests and support needs
- To process transactions
- To administer a contest, promotion, survey or other Site feature
- To send periodic emails
The email address you provide for order processing will only be used to send you information and updates pertaining to your order.
Your personal information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, promotions, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your personal information?
We implement a variety of reasonably safeguards and security measures to maintain the safety of the personal information that you provide to us, such as anti-malware and anti hacking technology. However, no security system is impenetrable and we cannot guarantee the security of our database nor can we guarantee that the personal information you supply will not be intercepted while being transmitted to us over the Internet.
For purposes described in this Policy, personal information may be transferred to, processed, stored, and accessed by us, our affiliates, and our service providers in the United States and in jurisdictions where any of us may operate. Courts and other authorities in these jurisdictions may, in certain circumstances, be entitled to access your personal information. By using the Site, you consent to this transfer, processing, storage, and access of your personal information in and/or outside of the jurisdiction in which you reside.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate or necessary to comply with the law, enforce our Site policies, or protect ours or others rights, property, or safety. However, non-personal information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out of sharing your personal information or receiving our promotional communications?
If you receive e-mail, phone, or mail communications from our Site that you prefer not to receive, you may opt-out from receiving these communications by using the opt-out instructions included in the e-mail message you receive, or by sending your request to firstname.lastname@example.org.
How can you update your personal information or registration information?
For certain services and options, we require you to register an account with us online and provide personal information including, but not limited to, your name, street address, city, state, zip code, country, email and phone number (collectively, “Registration Information”). You can manage your Registration Information by accessing your online account. We use this procedure to better safeguard your personal information. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access to your profile or making changes.
You may also change or delete your profile and its related Registration Information from our database. You should know that if you choose to delete your profile, certain aspects of our Site may no longer be accessible to you. You can also contact us email@example.com to make changes to your account.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services and/or links to third party websites on our Site. These third party websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Any use of a third-party website is AT YOUR OWN RISK. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these sites.
Your California Privacy Rights
The State of California enacted the Shine the Light law (California Civil Code Section 1798.83) that permits users who are California residents to request certain information regarding SEW’s disclosure of personal information during the past year to third parties for direct marketing purposes. To make such a request, contact firstname.lastname@example.org.
Children’s Online Privacy Protection Act
The Site is not designed or intended for use by children under 13, and we do not knowingly collect personal information from children under the age of 13. If you are under 13, you should use the Site only with involvement of a parent or guardian. Children under 13 may not submit any personally identifiable information to us, and if we discover or are notified that we have inadvertently gathered any such personal information from a child under 13, we will take appropriate steps to promptly delete it. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, he or she should contact us at email@example.com.
We Store Information in the United States
If you live outside of the U.S., you understand and agree that we may transfer your information to the United States. This site is subject to U.S. laws, which may not afford the same level of protection as those in your country.
We care about your privacy and strive to protect your personal information. However, SEW recognizes that there are often circumstances beyond our control. In these situations, please be aware that unauthorized access to your Personal Information may occur. If access occurs, we will do our best to rectify the situation, but we are not liable for the damages or effects of such breach.